After sales service

In the road maintenance industry, response time is crucial. A failue of a snow plough, spreader or flail mower can stop work at the most important moment of the season. Therefore, OZAMET service focuses on fast diagnosis, effective repair and reducing machine downtime.

For more than 20 years, we have worked with companies responsible for winter and summer road maintenance. As a result, we understand the responsibility carried by contractors who perform road maintenance contracts. Reliable equipment has a direct impact on road safety, work continuity and the credibility of the contractor.

Our goal is to provide real support when it is needed most. Therefore, we take actions that help us respond to service requests as quickly as possible. At the same time, we make sure that repairs are carried out effectively and with properly selected spare parts.

Service for Snow Ploughs, Spreaders and Flail Mowers

The OZAMET service department supports machines used in winter and summer road maintenance. This includes snow ploughs, road spreaders, combined plough-and-spreader units and hydraulic arm flail mowers.

For winter road maintenance equipment, fast repair is especially important. A spreader or snow plough often works in difficult conditions, including low temperatures, moisture, road salt and heavy loads. As a result, even a small fault may quickly affect the continuity of the whole working set.

Therefore, OZAMET service helps diagnose faults, select the correct spare parts and restore machines to working condition. Our activities are focused on helping the equipment return to work as soon as possible.

Fast Response and Reduced Downtime

We know that our customers need fast response and effective repair results. For this reason, we continue to develop our service department and improve the availability of technical support. Thanks to the experience of our specialists, we can analyse service requests more efficiently and choose the right solution.

In practice, this means shorter machine downtime and greater confidence in completing assigned tasks. This is especially important during the winter season, when delays in repairing equipment may affect road safety and contract performance.

Experienced Specialists and Technical Support

The OZAMET service department consists of experienced specialists who know the construction of our machines and the conditions in which they work every day. Thanks to this, they can identify the cause of a problem more quickly and recommend the right repair method.

We also provide support in operation, maintenance and spare parts selection. Properly selected components are important for machine durability and reliability. Therefore, when submitting a service request, it is worth providing the machine model, serial number and a detailed description of the fault.

Service Support for Winter and Summer Road Maintenance

OZAMET supports customers during both winter and summer seasons. In winter, the efficiency of snow ploughs, spreaders and combined plough-and-spreader units is especially important. In summer, flail mowers must be ready for work on roadsides, slopes, ditches and green areas.

Regardless of the machine type, the goal remains the same: fast fault removal, reduced downtime and restoring equipment to operation. Therefore, we continuously improve our service organization and technical facilities.

Repair Request

To make the service process more efficient, please describe the fault clearly in the warranty claim form. It is helpful to provide the machine type, serial number, contact details and a detailed description of the problem. Thanks to this, our service team can analyse the request faster and prepare the right actions.

Fast and effective machine repair is essential in road maintenance. That is why OZAMET provides professional service support for users of snow ploughs, spreaders, flail mowers and other municipal machines.

Warranty claim form